Category:Support
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Mailing lists / getting help
It's recommended that you join the user list at http://www.mythtv.org/mailman/listinfo/mythtv-users
The developer list is at http://mythtv.org/cgi-bin/mailman/listinfo/mythtv-dev
- Please keep the developer list strictly for development-related issues.
Searchable archives for the lists are available at http://www.gossamer-threads.com/lists/mythtv/
IRC
There are two IRC channels dedicated to MythTV which can be found on irc.freenode.net
- mythtv
- mythtv-users
The mythtv channel is where the developers discuss code. It is not a user-support channel. Please don't ask non-development related questions there.
Really. Even if there's no one in the mythtv-users IRC group or everyone seems to be ignoring you.
Bug database
If you feel you need to contribute to a bug database, use the MythTV bug ticketing system at http://code.mythtv.org/trac
Good entries will contain the following:
- Qt version
- Linux distribution
- gcc version
- the last entry in config.log to detail how you compiled
- MythTV version numbers (e.g.from mythfrontend --version)
- Hardware
- How you are able to reproduce the bug
See the instructions on how to debug in Section 22.
The bug database is not a chat room, so restrict your entries to what is relevant. It's also not a repository of feature requests; a feature request without an accompanying patch file to implement that feature will be quickly closed. There is a feature wishlist on the wiki at http://www.mythtv.org/wiki/Feature_Wishlist There is no guarantee that anything on the wishlist will ever get code written to implement it.
If a developer closes out your bug, it's likely you didn't provide enough information. Don't re-open a bug without providing additional information.
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